Welcome to Abigail Fashion Store! We’ve compiled a list of common questions to help you navigate your shopping experience with ease. Our goal is to provide you with elegant, high-quality fashion and a seamless service from checkout to delivery.

Product Information

1. What types of products does Abigail offer?
We specialize in a curated collection of women’s fashion and accessories, including dresses, jewelry (earrings, necklaces, rings), jewelry storage, tops, jeans, jumpsuits & rompers, kimonos, skirts, sleepwear, swimwear, watches, weekend wear, and personalized items. Our focus is on quality and style, featuring materials like shrinking-resistant cotton and tarnish-resistant jewelry.
2. Do you offer petite styles?
Yes, we have a dedicated “Petite Styles” section to ensure a perfect fit for all our customers.
3. Are your swimwear and jewelry tested for quality?
Absolutely! Our swimwear is UPF-protected, and our jewelry is tarnish-resistant, reflecting our commitment to durability and elegance.

Shipping & Delivery

1. Where do you ship?
We ship globally but currently cannot deliver to Asia and some remote areas due to logistical constraints. Please check during checkout if your region is eligible.
2. What shipping options are available?
We offer two options:
– Standard Shipping ($12.95): Processed in 1-2 business days and delivered via DHL or FedEx within 10-15 business days after dispatch.
– Free Shipping (on orders over $50): Processed in 1-2 business days and delivered via EMS within 15-25 business days after dispatch.
3. How long does order processing take?
All orders are carefully prepared in 1-2 business days. You’ll receive a confirmation email with tracking details once shipped.

Returns & Exchanges

1. What is your return policy?
We accept returns within 15 days of delivery. Items must be unused and in original packaging. Please contact us at [email protected] to initiate a return.
2. How do I return an item?
Email our customer service team with your order number and reason for return. We’ll guide you through the process and provide a return address.

Payment & Account

1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for a secure checkout experience.
2. Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences for future purchases.

Contact & Support

1. How can I contact customer service?
Reach us at [email protected] for any queries about orders, products, or assistance. We’re here to help!
2. Where is Abigail Fashion Store located?
Our address is 55 Colonial Drive, Bryan, US 77803. We operate online to serve you globally.

Thank you for choosing Abigail Fashion Store. We strive to make your style journey effortless and enjoyable. If you have any further questions, don’t hesitate to contact us!